Return Policy
Return Policy
Effective Date: 03/07/25
Last Updated: [Date]
At Lamitye, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help with our hassle-free return policy.
1. Eligibility for Returns
You may return items purchased from Lamitye within 30 days of receiving your order, provided they meet the following conditions:
- The item is unused, unworn, and in the same condition as received.
- The item is in its original packaging with all tags and accessories included.
- Proof of purchase (receipt or order confirmation) is provided.
2. Non-Returnable Items
Certain items are not eligible for return, including but not limited to:
- Personalized or customized items
- Gift cards
- Perishable goods (if applicable)
- Intimate or sanitary goods (e.g., undergarments, beauty products)
- Items marked as “Final Sale”
3. Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at ifo@Lamitye.com or 470-801-8630 to request a return authorization.
- Securely package the item(s) and include the original receipt or proof of purchase.
- Ship the package to the return address provided by our customer service team.
4. Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.
5. Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-10 business days and credited to the original payment method.
- Shipping fees are non-refundable.
6. Exchanges
- If you received a defective or damaged item, please contact us within 3-7 days of delivery for a replacement.
- Exchanges are subject to product availability.
7. Late or Missing Refunds
- If you haven’t received your refund, check your bank account first.
- Contact your credit card company, as it may take some time before your refund is officially posted.
- If you still have not received your refund, please contact us at [Your Email Address].
8. Contact Us
If you have any questions about our return policy, feel free to contact us:
Lamitye
[Contact Address]
info@Lamitye.com
Thank you for shopping with Lamitye!